How do I edit my user profile?
To edit the profile information on your Ledgy account, you can click your profile name in the top right corner of any page within Ledgy, and select Settings in the drop-down that opens or click on the Go to account settings button below.
On the page that opens, you can see the Profile section.
By clicking on the Edit icon in the top right corner, you can edit your information by updating/filling in the fields (Name, email, currency* and address) in the pop-up window that opens. When clicking Save, Ledgy will then ask for your password to confirm.
How do I update my password and enable two-factor authentication?
On the same page, in the bottom left section Access Control, you can enable Two-factor Authentication and change your password.
Click on the small arrow on the left of Change Password, and it opens the modal where you can change the password by entering the old one and the new one and submitting the changes.
How do I change the email notification preferences?
You can enable or disable our email notifications in your personal account settings. In the Notification Preferences, enable or disable the Email notification toggle.
How can I delete my personal Ledgy account?
Please go to your account settings if you want to delete your personal Ledgy account. Then you can permanently delete your account in the Danger Zone section.
I can't edit my profile! "Log in with Google" and setting up a password.
If you use "Log in with Google" to enter your Ledgy account, and you want to make changes to our user profile, you will find a "set password" button instead of an "edit" button. You have to set a password first before you find the edit button.
My personal account has a different currency than the company account, where do you get the exchange rate, and how often will it be updated?
We retrieve the exchange rate from Open Exchange Rates Ltd., and we update the rates once a day.
If you have any issues logging in to your account, don't hesitate to get in touch with [email protected].